Backup. Backup. Backup.
As you know, I do make backups, and good thing too. My Lightroom library disappeared, or rather, became corrupted. But no worries, I have good backups at all times. Disaster averted. Plus, my Lightroom writes little XML files, so again, no disaster if it had been lost.
I bought two new 4TB disk drives recently, mail order from Tiger Direct online. One works. One worked for 20 minutes. Not a big deal, but a refund or exchange in store is not possible: now I need to wait for someone to pick up the drive:
We do apologize for the inconvenience.
We open a ticket here for Truck Pick up request meaning they will pick up the defective item to your address.
They will schedule the pick up and they will contact you to notify.
This is the best way to expedite the return.
Thank you for understanding.
Perhaps next time, just buy in the store, or buy from Best Buy, whose store and e-store are more integrated. Just a thought. But whatever you do, always have backups, and multiple backups. I told you, remember that!