As I recently said here, you need to do what you need to do with whatever tools do it. And sometimes those are not the ideal tools.
And once again, let me say that the tool of last resort for me is the Gary Fong Lightsphere. I can be seen here using it at a recent shoot:
That is needed in an environment where it is hard to bounce. So then I get acceptable pictures by all acounts: not art but not bad either:
As you see. a shadow, but not a hideous one. This is light I can live with, and you will see me using this kind of light in events regularly – but only until I can find a place to bounce.