When I bought my pro printer, a Canon 9500, at Henry’s in Oakville, I bought the extra “HELP” (Henry’s Extended Life Plan) coverage. And I was just reminded of how great that coverage is.
I broke the printer. My fault. But guess what? Rob Buchelt, the store’s manager, just called: Because I bought HELP coverage, my printer was quickly sent to Canon by the store, fixed, and returned to me, all free of charge. What’s more, I did not have to find the receipt: it was in the computer.
Advice: buy this coverage when buying photographic equipment. It has saved me more than once.
Disclaimer: I teach at Henry’s School of Imaging (as well as at Sheridan College). But I am not a Henrys employee and get no compensation of any kind from the stores – my advice is always independent.